Zendesk

Zendesk, founded in 2007 in Copenhagen, Denmark, is a global leader in customer experience solutions. The company started as a customer service software startup and later moved its headquarters to San Francisco in 2009. With over 5,000 employees, Zendesk focuses on simplifying business complexity and fostering meaningful customer connections through its user-friendly software. The company offers a suite of cloud-based customer service tools, including help desk software, CRM solutions, messaging and live chat, and AI-powered automation tools. Zendesk also features an app marketplace that allows for third-party integrations, enhancing the platform's functionality. With a strong emphasis on customer relationships, Zendesk has built a diverse client base, supporting businesses of all sizes across various industries. Its global presence includes offices in cities like Dublin, London, Melbourne, and Copenhagen, and it actively engages in community investment and diversity initiatives through the Zendesk Foundation.