Flip CX

Flip, Inc. (Flip CX) is a software technology company that specializes in voice AI solutions aimed at enhancing customer service through optimized business phone channels. Their platform provides an Alexa-like voice AI experience that automates call management, allowing businesses to efficiently handle customer queries, book appointments, and process orders using conversational AI. The Flip CX voice AI platform is designed for easy implementation, requiring no complex bot building. It serves various industries, including retail eCommerce, transportation, and healthcare, with features that reduce missed calls and shorten hold times. The platform includes an automated voice assistant that manages incoming calls, analyzes caller intents, and offers extensive integrations with over 80 existing business systems. Flip CX operates on a performance-based pricing model with no upfront costs, making it accessible for businesses looking to improve customer service efficiency and reduce operational costs.