Pendula

Pendula is a software company based in Sydney, Australia, specializing in customer engagement solutions. Founded in 2017 by Alex Colvin, Pendula has developed a comprehensive SaaS suite that enables businesses to interact with customers through various channels, including email, SMS, social media, and chat. The platform is designed for personalized, two-way conversations, utilizing real-time data and AI-driven insights. Key features of Pendula's platform include personalized engagement, workflow automation, and integration capabilities. The intuitive drag-and-drop interface allows users to create automated customer journeys, enhancing operational efficiency. Pendula serves multiple industries, such as retail, finance, healthcare, telecommunications, utilities, and education, with notable clients like Origin Energy, AGL, and Coles Mobile. The company has raised over $24 million in funding, with a recent $14.5 million investment aimed at expanding into Europe and Asia. Pendula also adheres to strict security and privacy standards, holding ISO 27001 and SOC 2 Type 2 certifications, and complies with regulations like UK-GDPR and HIPAA.