Route

Route is a technology company based in Lehi, Utah, focused on enhancing the post-purchase experience in e-commerce. Founded in 2018, Route has raised $287 million in funding and is currently at the Series C stage. The company offers a suite of tools designed to improve customer satisfaction and streamline the delivery process. Key services provided by Route include real-time package tracking, licensed shipping insurance to protect orders during transit, and expedited issue resolution for delivery challenges. Additionally, Route promotes carbon-neutral shipping options to meet the demand for sustainable practices. The company also assists brands with tailored brand discovery and remarketing strategies to re-engage customers effectively. Route's products feature AI-driven product recommendations, advanced tracking with branded notifications, and a visual tracking interface for easy order monitoring. With a network of over 13,000 brands and nearly 3 million active app users, Route integrates seamlessly with major e-commerce platforms, providing custom API integrations for enterprise merchants.