TeamSupport

TeamSupport is a B2B customer support software company founded in 2008 and based in Dallas, Texas, with additional offices in Denver and Cape Town. The company was established to address challenges in customer support, particularly around disconnected systems and poor communication. TeamSupport offers a web-based platform designed to enhance collaboration and streamline customer service operations for B2B companies across various industries, including Technology, Manufacturing, Logistics, Healthcare, Finance, Insurance, and Education. The platform features omni-channel ticket creation, integration capabilities, automation for ticket generation and workflows, customer feedback management, and device registration with warranty tracking. These tools help businesses improve visibility into customer communications and foster collaboration among support teams. TeamSupport is trusted by over 1,200 support leaders globally and has received high ratings on software review platforms. The company emphasizes a remote-first work culture and is led by a dedicated team focused on innovation and customer success.